FAST Communication for COVID-19

How can you communicate well in the midst of a crisis?

Today, I talk about the second “F” of effective communication: FAST

Your communication to internal and external stakeholders should be proactive and FAST.

Because things are changing rapidly. Maybe your employee just had a partner that got laid off. Now, he/she is fretting about the coming mortgage payment, distracted and unable to focus. And more disruption is coming.

Also, I share about how a black eye and preschool jitters taught me why it matters to really listen…

Human-centered communication at work has never been more important.

If you have a manager or a coworker that is showing this sort of empathetic communication, tag them in the comments section. Let’s highlight the people who are doing this well!